Availability

Our Service Level Agreement is very clear in this point. We guarantee that the application will be available 24/365.

  • 99.99% Application Uptime
  • 100% Network Availability
Support

Working with Cimatruck is engaging in a long term relationship. We care about our customers. Support is strategic to meet our goals.

  • Certified experienced engineers
  • Technical support
  • Phone, chat and email communication
  • Ticketed solution for control
  • Maximum 2 hrs response business hours
Support.